16 rue du Dr. Albert Schweitzer
Tel. +33 (0)6 26 85 17 11
Registered office: 16 rue du Dr. Albert Schweitzer, 31200 Toulouse, France
Company registered in France under number 481 694 255
General terms and conditions of sale / invitations
Our prices are shown with VAT included, but exclude postage. You are required to pay in full when ordering.
Methods of payment
We accept payment by bank transfer and cheque made out to Faouzia Hilmy.
Orders for customised products are shipped within 7 to 10 working days once payment has been received, except special circumstances and prior agreement between Faouzia Hilmy and the customer.
Orders for metropolitan France are sent by the French Post Office (la Poste) using registered post (Colissimo).
Postage costs 9€.
Faouzia Hilmy cannot be held liable for any delivery delay due to the carrier or case of force majeure preventing delivery from being made.
Mistake in delivery
The customer has two working days after delivery in which to notify Faouzia Hilmy of any mistake in delivery and/or non-conformity of the type and quantity of products compared to the indications on the order form. Any claim made after two days will be refused. The customer is obliged to return the wrong products to Faouzia Hilmy, and Faouzia Hilmy agrees to send compliant products back in return. Monies paid to return the wrong products will be refunded upon receipt of the corresponding invoice.
Mistake in model validation
Faouzia Hilmy is responsible for the layout of the text sent by the customer. The latter will be sent to the customer by email in PDF form, 3 days after the order has been received.
If the customer makes a mistake when validating the model, no claim will be considered. Model validation implies that the customer accepts that the order will be printed exactly as the validated PDF model.
We would like to bring your attention to the importance of this stage in the order process.
The colours of the products on the website are not contractual. As their appearance can vary from one screen to another, we cannot guarantee the quality of the shades presented.
Validity of offering
Our products are subject to stock availability. The production of some designs may be interrupted and lead to a stockout without prior notice. The prices shown on this website are given for information purposes only, and may be changed without prior notice.
All products and elements on www.callizia.com are exclusively owned by Faouzia Hilmy, and are protected by copyright and trademark law.